1999 - Present

SPINNER RECORDS CORPORATION, Los Angeles, CA

Manager

·     Manage Spinner's largest-volume store, with sales of approximately $30,000 per week.

·     Handle all merchandising, inventory control, ordering, cash control, and maintenance.

·     Oversee store opening and closing procedures.

·     Direct sales floor activities, assist customers and address customer concerns.

·     Input data to prepare dally sales reports and regularly use weekly and monthly data to develop sales and promotional strategies.

·     Hire, train, and coordinate a staff of 26.

·     Work with Spinner corporate colleagues as well as record company professionals to develop local marketing and advertising strategies, supplementing national campaigns.

·     Inspire sales staff to develop and implement special promotions and events.

·     Won two merchandising display contests.

·     Received the "Super Spinner" Sales Award for exceeding sales goals.

1997 - 1999

SPINNER RECORDS CORPORATION, Los Angeles, CA

Assistant Manager

·     Fulfilled all management responsibilities in absence of manager.

·     Opened and closed store, handled customer service issues, and oversaw cash control.

·     Supervised and motivated employees.

·     Assisted with merchandising and promotions efforts.

1992 - 1997

SANTA ANA MEN'S SHOPPE, SANTA ANA, CA

Assistant Manager

·     Hired, trained, and supervised staff of six serving customers of specialty men's clothing store.

·     Provided exceptional customer services to high end consumers, regularly including direct email and phone contact, and relationship building.

·     Tallied daily receipts and made bank deposits.

·     Maintained inventory levels, monitored merchandise, provided feedback to owner/buyer regarding trends and need for reorders.

1988 - 1992

LENNY'S TOYS, SANTA ANA, CA

Assistant Manager

·     Hired, trained, and supervised three shifts of four sales associates daily.

·     Tallied daily receipts and made bank deposits.

·     Maintained inventory levels, ordered merchandise, and independently tracked all special orders.

1990 - 1994

SANTA ANA COMMUNITY COLLEGE, SANTA ANA, CA 

Completed General Education and Business Courses Part-time

1997

COMMUNITY COLLEGE OF LOS ANGELES, Los Angeles, CA 

Associate of Arts, Business Administration, with Retail Management Certificate