1997 - Present

TENNESSEE MUTUAL INSURANCE, MEMPHIS, TN

Director of Human Resources and Staff Development

·     Develop and implement overall human resource policies.

·     Provide leadership in the areas of personnel, payroll, labor relations, training, and affirmative action for operations with over 2,000 employees.

·     Administer personnel and payroll procedures, policies and systems to meet management and employee needs.

·     Consult with Chairman, Executive Board, managerial staff, and supervisors to ensure policy compliance with applicable statutes, rules, and regulations. Advance agency Affirmative Action Plan.

·     Determine appropriate grievance procedures required to resolve labor disputes. Act as liaison for regulatory agencies: EOHS, OER, DPA, State Office of A.A., and PEW.

·     Maintain staff training program.

·     Interface with Legal Staff when addressing discipline and grievances.

1987 - 1997

WILMONT INSURANCE CO., NASHVILLE, TN

Director of Human Resources

·     Oversaw hiring, training, and all personnel responsibilities for insurance broker with 400 employees.

·     Determined technology and procedures related to maintaining and updating personnel files, ensuring compliance with federal and state regulations pertaining to benefits and wages.

·     Supervised gievance adjudication. Performed claim payment internal audits.

·     Coordinated activity with reinsurance carriers.

1985 - 1987

WILMONT INSURANCE CO., NASHVILLE, NJ

Central Personnel Administrator

·     Coordinated statewide reclassification study.

·     Organized questionnaires and individual interviews.

·     Evaluated, analyzed and rewrote job descriptions; prepared study package for senior management approval. Established related managerial files.

·     Dealt with diverse personnel related projects.

1982 - 1985

DEPARTMENT OF EMPLOYMENT AND TRAINING, NASHVILLE, TN

Supervisor

1980 - 1982

DEPARTMENT OF EMPLOYMENT AND TRAINING, NASHVILLE, TN

Claims Adjudicator

1990 - Present

MILLIGAN COLLEGE, MILLIGAN, TN 

Course work in Personnel Management and Human Resources

1990

TENNESSEE WESLEYAN COLLEGE, NASHVILLE, TN 

B.A. Management. with Personnel Track

·     Over 15 years of hwnan resource experience; 5 as a Director of comprehensive programs.

·     Expertise recruiting, training, performance reviews, compensation and affirmative action.

·     Capacities to work with senior management to develop, implement and monitor HR strategies.

·     Specialized knowledge of issues, policies and procedures associated with the insurance industry.

·     Commitment to ongoing professional development through continued courses and seminars.